Cadbury - It's ok to say you messed up
Business is filled with risk. Cadbury knows all about that to get to the global brand they are today. This week it was uncovered that they took a risk and lost.
Makes you worry though. If Cadbury, of all companies, knew their products contained salmonella and carried on selling it for five months thinking it was worth the risk, how many other companies do you think are taking the same attitude to the same risk?
I made a lengthy comment on Neville Hobson's post Cadbury product recall needs two-way dialogue further expressing my views on the Cadbury situation.


1 Comments:
There is a rule that they teach you in class at college. If a problem will cost more to fix up front, than what you will pay out later in damages, you go ahead and ship with the problem.
I wonder if they used that reasoning to say something like, "Well, to fix the problem it will be 1,000,000, but we will only probably have to pay out 750,000 in a lawsuit. Full steam ahead, chaps!"
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