Blocks to Effective Listening
Vegemite loving Australian author of the aptly named Better Communication Results blog, Lee Hopkins was produced another great podcast "12 Blocks to Effective Listening". 10 minutes well spent if you want to find out the little habits you have picked up but do not even realise are blocking your path to efficient two-way communication. It will also make you more aware of how intently people are listening to what you have to say.
I have guilty of most of these in my time. Thankfully a good few of them had been identified earlier and are either gone or being whittled away. Due to the nature of this world to flood us with so much information, quality communication is so easily compromised in favour of quanity. You need to pay attention to the factors that are stopping your message getting through.
Discounting, not being able to take a compliment is a commonly regarded way of English life. It is a block (or at least part of one) and does us no good! Every communication workshop going will tell you as much. The sooner we get that out of as an identifying factor of being British, the better.
Technorati Tag = Communication